Privacy Policy

When you create an account or place an order, we collect the details you give us — your name, email address, shipping and billing address, and the contents of your order.

We also collect limited technical information automatically, such as your device and browser type, to keep the website secure and working properly.

We use your information to process and deliver your orders, to manage your account, to respond to your messages, and to send you order-related updates.

We only send marketing messages if you have asked to receive them, and you can unsubscribe at any time.

Payments are handled by our payment provider. Your full card details are processed directly by them and are not stored on our servers. We receive only the confirmation and reference needed to fulfil your order.

We share your information only with the service providers who help us run the shop — for example our payment processor and the couriers who deliver your order. We never sell your personal data to anyone.

We may disclose information where we are required to do so by law.

We use a small number of cookies that are necessary for the site to function, such as keeping the items in your cart and keeping you signed in. You can control cookies through your browser settings.

We keep your order records for as long as needed to fulfil the order and to meet our legal and accounting obligations. Account information is kept until you ask us to delete your account.

You can ask us to access, correct or delete the personal information we hold about you, and you can object to certain uses of it. To make a request, email [email protected] and we will respond promptly.

If you have any questions about how we handle your data, please contact us at [email protected].